What if I enter my personal information incorrectly?

Just call our customer service department at  866-330-PARK (7275) during normal business hours (Monday through Friday 9am-5pm EST) and a representative will gladly update your information.  Orders already processed are not able to be re-routed..

Can I change my point of origin for my customized directions?

Yes.  At the bottom of the email we send with customized directions, you will be able to change the address from which you are starting your journey.  You may also go into "My Orders" at ClickandPark.com, enter your account information and click on the green tab starting "Get directions here".  There will be a place to change your starting point.

Why can't I download a map when you advertise maps and directions to the event?

Our system will automatically email you customized set of maps and directions.   The routes and maps we provide are designed specifically for the parking permit/lot location you have purchased and support the event's traffic management plan, which encourages a more efficient traffic flow.




Can I use a credit card to purchase parking passes?

Yes, credit card purchases are recommended.  We accept all major credit cards.

Is tailgating allowed?

No tailgating is allowed at any facilities.

Can I print parking passes for any game?

Yes, parking passes can be printed at any time; for any game during the 2010 season.

How long can I park in the facility?

All vehicles will have until one hour after the game to exit.

When can I enter the parking facility?

Three hours prior to the start of the game.

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